Human Performance Technology: the study and ethical practice of improving productivity in organizations by designing and developing effective interventions that are result-oriented, comprehensive and systemic. (Handbook of Human Performance Technology, James A. Pershing)
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How to inspire your people in tough times…

Posted: July 14th, 2009 | Author: Patrick Smits | Filed under: Leadership Performance | Tags: , , , , , , | No Comments »

Tough Times, CCL, Jenah Crump Photography

How do you deal with downsized workforces populated with employees who suffer from any or all of the following negative emotions: insecurity, dread, apathy, passivity, carelessness, and resentment?

How do you lead people through change in times of extreme turbulence?

Making tough decisions, implementing change, and telling people that this is the way it is – really isn’t the same as getting them giving them the inspirational motivation to accept how things are and to work well.

As Michael Hammer – former Business Process Re-engineering guru of the last recession – now says: “The human side [of change] is much harder than the technology side and the process side. It’s the overwhelming issue.”

Daniel Goleman ["Primal Leadership"] has eloquently articulated the principle of a style of leadership that resonates with people – that speaks from the heart and offers a measure of re-assurance and certainty of conviction about the direction in which they are being led.

But how you do you translate that into action? How do you actually provide inspirational motivation for people? What are the keys?

In his article, Stephen Warrilow summerizes nicely what can be done. I fully agree with the fact that the Human Side is the most difficult one for change. It needs a lot of attention, energy and focus. But it cannot be overseen.

(read the full article)


Doctors call in FI team

Posted: June 18th, 2009 | Author: Patrick Smits | Filed under: From the news | Tags: , , , , , , , , | No Comments »
Flickr.com, CCL, azmil77

Flickr.com, CCL, azmil77

Britain’s top children’s hospital has turned to the world of motor racing for help in moving sick babies at maximum speed and with minimum risk.

Doctors call F1 team

This is a nice example of creativity at work. It is applauded to call upon expertise from different domains in order to share best practices. The outcome could be even more exceptional if this process would be facilitated by experts with experience in change management and HPT.